To place an order via Dona Kolors website, you have to follow these steps:

1. Select the products you would like to purchase and click on "Add to cart".

2. Click on "Proceed to checkout".

3. Enter a delivery address. You can buy as a guest or by registration.

4. Choose the shipping method: "Pick-up in store", to pick up at our entity without additional costs, or "Delivery by carrier".

5. Select a method of payment: by bank transfer or by credit or debit card through the payment gateway of La Caixa (allows payments with Visa, Visa Electron, Maestro or Master Card).

6. Accept the terms of service and revocation terms. The customer fully accepts all Conditions of sale contained on the Website at the moment of contracting.

7. Click to confirm the order.

8. Make the payment. If the sellected payment method was the bank transfer, the customer will receive an email confirmation with all the information to make the payment. If, on the other hand, the credit card option has been chosen, the customer must provide the details of the bank card and authorize the payment. Likewise, you will receive an email with the order confirmation. This confirmation constitutes acceptance by Dona Kolors of the Customer's order and assumes a binding agreement between the customer and Dona Kolors.

It is recommended that the customer prints and/or saves a copy of the sale conditions when placing an order.

A copy of the confirmation of receipt will be sent by email to the customer's email address. We recommend you to print or download a copy for future reference.

Dona Kolors reserves the right to modify the conditions of sale at any time, and without prior notice to the customer. However, Dona Kolors will announce such modifications on the website. If an order is canceled for any of the reasons above, Dona Kolors will refund (if applicable) the purchase price of the order. Shipping costs are not refundable, except in certain circumstances. Also, once the Customer receives confirmation of receipt of his/her order from Dona Kolors, the applicable Conditions of sale cannot be changed.