To place an order via the Website of Dona Kolors, you have to follow these steps:

  • Select the products you would like to purchase and add them to “My basket”.
  • Proceed to check out
  • Enter a delivery address and your payment info.
  • Select a method of payment and click "Submit my order”. By clicking "Submit my order” on the order form, the Customer fully accepts all Conditions of sale contained as per the Website at the moment of contracting.
  • Make the payment.
  • If the payment is authorized, the Customer will receive confirmation of receipt of the order. With the exception of the circumstances detailed in Sections 2.3 y 2.4, this confirmation constitutes acceptance of the order by Dona Kolors and creates a binding agreement between the Customer and Dona Kolors.

It is recommended that the Customer prints and/or saves a copy of the sale conditions when placing an order.

A copy of the confirmation of receipt will be sent via email to the email address of the Customer. We recommend you print or download a copy for future consultation.

Dona Kolors reserves the right to modify the Conditions of sale at any time, and without prior notice to the Customer. However, Dona Kolors will announce such modifications on the Website. If an order is canceled for any of the reasons above, Dona Kolors will refund (if applicable) the purchase price of the order. Shipping costs are not refundable, except in certain circumstances. Also, once the Customer receives confirmation of receipt of his/her order from Dona Kolors, the applicable Conditions of sale cannot be changed.